Bardissi Enterprises Blog

Altigen Communications has released AltiWare Version 5.2 for ACM and ACC. Please consult your Altigen dealer for this upgrade. You must be on Software Assurance to recieve this upgrade.

- Software Assurance, Extended System Warranty and Technical Support Programs to Drive Long-term Customer Relationships -

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Fremont, CA – January 29, 2008 – AltiGen® Communications, Inc. (NASDAQ: ATGN), a leading provider of VoIP business phone systems and Unified Communications solutions for small-to-medium businesses (SMBs), including companies with multiple distributed locations, branch offices and call centers, has introduced two new Service Plans: Standard and Premier.Jerry Fleming, president and COO of AltiGen, stated, “Based on the high acceptance of our Software Assurance Program announced last year, we’ve introduced two new comprehensive Service Plans. These programs are designed to ensure that our customers always have the latest technology in order to maximize the benefits of their AltiGen VoIP phone systems – while further allowing AltiGen to increase ties with our customers to drive long-term, mutually beneficial, business relationships.”AltiGen’s Service Plan Overview:

• SOFTWARE ASSURANCE PLAN – provides customers with ongoing software updates, upgrades and enhancements developed by AltiGen. 

• STANDARD SERVICE PLAN – provides customers with Software Assurance, plus extended warranty and depot repair on AltiGen servers and telephony boards.

• PREMIER SERVICE PLAN – provides customers with all of the benefits of the Standard Service Plan, plus expands the hardware warranty coverage to include Advance Replacement of AltiGen servers and telephony boards.

AltiGen Communications, Inc. will be issuing a press release announcing our new partnership with Jenne Distributors on Monday, Novemember 19th.“Our agreement with a premier master distributor accelerates our effort to drive revenue through broader distribution,” said AltiGen President and COO Jeremiah Fleming. “Jenne brings a technically knowledgeable inside sales team, a national field sales force, skilled technical support and the ability to offer superior technical training to thousands of resellers via Jenne University, coupled with state-of-the-art distribution and stocking facilities. We are very excited about our relationship and believe it will begin to significantly contribute to revenue in 2008.”

 Fourth Quarter Revenue Up 15% to $5.2 Million due to Growth in System Sales — Board Approves Share Repurchase Program for Up to $2 Million -

November 14, 2007: 04:05 PM EST

FREMONT, Calif., Nov. 14 /PRNewswire-FirstCall/ — AltiGen Communications, Inc. , a leading provider of VoIP business phone systems and Unified Communications solutions for small-to-medium businesses (SMBs), including companies with multiple distributed locations, branch offices and call centers, reported its financial results for the fiscal 2007 fourth quarter and year ended September 30, 2007.

Gilbert Hu, chairman and CEO, stated, “Our record fourth quarter revenue reflects our efforts to accelerate growth and build shareholder value. During 2007, we strengthened management, expanded the sales model, enhanced our products and began executing on our new strategic business plan. As a result, in the fourth quarter, we increased both revenue by 15 percent, compared to the fourth quarter of 2006, and gross profit to 56 percent of revenue, versus 55 percent last year. We are very excited about the upward trend in revenue this quarter, and we believe this solid momentum will continue.”

Jeremiah Fleming, AltiGen’s president and COO, said, “Over the past six months, we placed a significant focus on amplifying our distribution channel. During this time, we doubled our sales organization by adding channel sales, strategic account and telemarketing personnel. We continue to integrate quality value added resellers (VARs) into our team and currently have well over 200 in North America. We recently reached an agreement with a leading North American master distributor of business telephone and computer telephony products, bringing exposure to thousands of resellers. We also released the new 5.1 version of our award-winning IP-PBX, which enables us to support lower cost IP trunking and standard third party endpoints and has resulted in greater scalability. The combination of all these factors with our new automated multi-site enterprise communications manager has positioned us well to capture the growing demand for VoIP and Unified Communications among small, medium and multi-site businesses.”

“In fact, the market’s increasing emphasis on Unified Communications bodes particularly well for AltiGen, as we offer solutions that unify the various aspects of business communications — such as voice, email, fax and messaging — across one or more locations,” Fleming added. “Our single server architecture provides an integrated VoIP business phone system and Unified Communications platform that immediately delivers increased productivity and cost savings. Simultaneously, our software-based system enables companies to implement the features they need now, with the security that they can easily add more features, users and locations as future growth requires.”

FREMONT, Calif., June 27 PRNewswire-FirstCall — AltiGen(R) Communications, Inc. (Nasdaq: ATGN) a leader and market innovator in VoIP business phone systems and call center solutions is pleased to announce that Everyday Edisons, a reality based television show airing on Public Broadcast System (PBS) television, has selected AltiGen‘s MAX1000 VoIP phone system to provide communication services on and off the camera.

Everyday Edisons, a Bouncing Brain production, documents the development process of 14 inventions and the parallel stories of the people who invented them. Selected from thousands of innovative entries, cameras follow the 14 Everyday Edisons as they learn how their extraordinary ideas are taken from a sketch on a napkin to the store shelf. The inventors provide the idea and the show provides a SWAT team of experts to help them commercialize and market that product idea.

Looking for a VoIP phone system to run the production office and to participate on the show, the producers chose AltiGen‘s MAX1000 phone system because they needed a simple to manage, reliable system that offered call center capabilities, a rich feature set of mobility options and the ability to dynamically scale quickly.

“As an inventor’s product ramps up on the show, we needed the ability to quickly and efficiently allocate phone system resources”, said Everyday Edisons’ Creator & Executive Producer
Louis Foreman. “The ability to add additional call center workgroups and to dynamically assign agents on the fly as a product is ramped up is critical to the success of a particular invention.”

Bundled Solution Allows VARs the Ability to Provide Cost Effective, Complete Portfolio of VoIP systems and service certified for Interoperability

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CARY, NC – June 18, 2007 – Bandwidth.com, a leading nationwide provider of complete business communications solutions, today announced that it has partnered with AltiGen, a leading provider of SIP Unified Communications platforms, to deliver complete end to end VoIP services and systems affordable to Small Medium Business. This alliance bundles the AltiGen Communications Max 1000 all-in-one SIP platform with Bandwidth.com SIP Trunking. By combining reliable SIP services and feature rich VoIP systems, the product will enable both AltiGen and Bandwidth.com VARs to differentiate their offering from other CPE solutions that lack capabilities, are complex to install, and pricey. The goal of the alliance is to be among the only partners in the industry to offer SIP solutions that have been certified for security and interoperability. In addition, the bundled solution will enable SMB end users to realize the SIP promise: the productivity benefits of unified communications with true cost savings with end-to-end VoIP services.

“The decision to partner with Bandwidth.com and bundle their SIP Trunking services with our Unified Communications equipment proves our commitment to providing our customers and VARs with a more complete, cost-effective, simple to deploy, all-in-one VoIP solution that competes head-to-head with Tier 1 vendors such as Cisco and Avaya,” said Jerry Fleming, President and COO of AltiGen. “Not only does Bandwidth.com’s SIP Trunking offer a dynamic value proposition due to its ability to extend IP communications from the LAN to the WAN, but it is an extremely low cost replacement for traditional phone lines. We think this is makes our solution very attractive both to our VAR partners and ultimately the end-users.”