FREMONT, Calif., June 27 PRNewswire-FirstCall — AltiGen(R) Communications, Inc. (Nasdaq: ATGN) a leader and market innovator in VoIP business phone systems and call center solutions is pleased to announce that Everyday Edisons, a reality based television show airing on Public Broadcast System (PBS) television, has selected AltiGen‘s MAX1000 VoIP phone system to provide communication services on and off the camera.
Everyday Edisons, a Bouncing Brain production, documents the development process of 14 inventions and the parallel stories of the people who invented them. Selected from thousands of innovative entries, cameras follow the 14 Everyday Edisons as they learn how their extraordinary ideas are taken from a sketch on a napkin to the store shelf. The inventors provide the idea and the show provides a SWAT team of experts to help them commercialize and market that product idea.
Looking for a VoIP phone system to run the production office and to participate on the show, the producers chose AltiGen‘s MAX1000 phone system because they needed a simple to manage, reliable system that offered call center capabilities, a rich feature set of mobility options and the ability to dynamically scale quickly.
“As an inventor’s product ramps up on the show, we needed the ability to quickly and efficiently allocate phone system resources”, said Everyday Edisons’ Creator & Executive Producer
Louis Foreman. “The ability to add additional call center workgroups and to dynamically assign agents on the fly as a product is ramped up is critical to the success of a particular invention.”
FREMONT, Calif., June 27 PRNewswire-FirstCall — AltiGen(R) Communications, Inc. (Nasdaq: ATGN) a leader and market innovator in VoIP business phone systems and call center solutions is pleased to announce that Everyday Edisons, a reality based television show airing on Public Broadcast System (PBS) television, has selected AltiGen‘s MAX1000 VoIP phone system to provide communication services on and off the camera.
Everyday Edisons, a Bouncing Brain production, documents the development process of 14 inventions and the parallel stories of the people who invented them. Selected from thousands of innovative entries, cameras follow the 14 Everyday Edisons as they learn how their extraordinary ideas are taken from a sketch on a napkin to the store shelf. The inventors provide the idea and the show provides a SWAT team of experts to help them commercialize and market that product idea.
Looking for a VoIP phone system to run the production office and to participate on the show, the producers chose AltiGen‘s MAX1000 phone system because they needed a simple to manage, reliable system that offered call center capabilities, a rich feature set of mobility options and the ability to dynamically scale quickly.
“As an inventor’s product ramps up on the show, we needed the ability to quickly and efficiently allocate phone system resources”, said Everyday Edisons’ Creator & Executive Producer
Louis Foreman. “The ability to add additional call center workgroups and to dynamically assign agents on the fly as a product is ramped up is critical to the success of a particular invention.”
When filming onsite, the AltiGen mobility features are indispensable. “With ExtensionAnywhere(TM) and one number access, I can be out at a remote filming location and still receive all of my office calls to my cellular phone”, said Foreman. “It’s completely transparent to the person trying to get a hold of me and I still have access to the same phone system feature sets found at my office desk.”
“Everyday Edisons is a great example of how AltiGen‘s VoIP phone system is helping innovative companies succeed”, said
Jerry Fleming, President and COO of AltiGen. “Our feature-rich, industry standard products are designed to scale with the customer’s growth, and we are excited to be a part of Everyday Edisons continued success.”
About AltiGen Communications
AltiGen Communications, Inc. (Nasdaq: ATGN) is a leader and market innovator in Voice over Internet Protocol (VoIP) telephone systems. We design, deliver and support VoIP phone systems and call center solutions that combine high reliability with integrated IP communications applications. As one of the first companies to offer VoIP solutions, AltiGen has been deploying systems since 1996. We have more than 10,000 customers worldwide, with over 15,000 systems in use. Our telephony solutions are primarily used by small-to-medium sized businesses, companies with multiple locations, corporate branch offices, and call centers.
AltiGen‘s systems are designed with an open architecture, built on industry standard Intel-based servers, SIP-compliant phones, and Microsoft Windows-based IP applications. This adherence to widely-used standards allows our solutions to both integrate with and leverage a company’s existing technology investment. AltiGen‘s award winning, integrated IP applications suite provides customers with a complete business communications solution. Voicemail, Unified Messaging, Automatic Call Distribution, Call Recording, Call Activity Reporting, and Mobility solutions take advantage of the convergence of voice and data communications to achieve superior business results.
SOURCE AltiGen Communications, Inc