Office Relocation Services
Technology solutions to assist with your business’s relocation.
Relocating your office is a perfectly normal occurrence. Maybe you’re moving to a different part of town, or perhaps you are relocating to a different part of the country. Regardless of how far you’re traveling, you’ll need someone to assist with moving your technology and ensuring that your infrastructure is well-prepared for a move.
As a business owner, you understand how difficult it can be to facilitate an office move, your technology infrastructure notwithstanding. Bardissi Enterprises offers comprehensive office relocation services that help you get your IT infrastructure from point A to point B, all while keeping downtime to a minimum and restoring or improving your business’s infrastructure.
3CX - Your Communications System
3CX is a robust, fully equipped communications system, which allows you to communicate with your colleagues and customers - anywhere, anytime.
Here is a breakdown of why 3CX is the solution for your business:
- Telephony: Web client and mobile apps for remote working
- Video: Included in your system, no add-ons needed
- Live Chat: Talk with your customers in real time via your website or WhatsApp!
- SMS: Allow your customers to interact with you instantly
- Integrations: CRMs and Microsoft 365
- Low Cost: Save on your phone bills, add ons and hardware
- Flexible: Keep your numbers, choose your phones and your provider
- Secure: 3CX includes advanced security features
- Install anywhere: Hosted or on-premise, MiniPC, Hyper-V, VMware or KVM!
- Backed by the vendor, supported by us
- 600,000+ customers globally
Our team will gladly give you a quick demo and answer any questions!
3CX Apps & Features
3CX enables you to take your extension with you wherever you go. With apps for Android, iOS, web browsers and Windows, you are guaranteed to be kept in the loop, always and everywhere. What’s more, customers can instantly reach you directly from your website with the 3CX Live Chat and WhatsApp integration.
3CX Apps for Android & iOS Device
- Make and take calls from anywhere
- Video Conferencing
- Instant Messaging and Chat
- Answer WhatsApp messages
- Conference Calls
- Free VoIP calls with your smartphone
- Encrypted and Secure
User-friendly Web Client / Desktop Apps
- Work from anywhere - multifunctional web app with inclusive UC features
- Call from your browser, control your IP phone or smartphone
- Answer customer queries from live chat, WhatsApp and SMS from one interface
- Video conferencing at the click of a button
- Native Desktop App for calls
- Launch calls directly from your CRM
- Integrate seamlessly with Microsoft 365
- View the status of your colleagues
3CX Live Chat: Next Level Customer Communications
- Chat with your customers on your website
- Create Chat queues
- Answer from your webclient or 3CX App
- Transfer chats to other team members
- Elevate a chat to a call or a video with a click
- Chat reporting available
- Chat monitoring feature for Managers!
- Manage WhatsApp messages directly from one platform
- Messages are logged, to ensure no response violates company policies
- Staff do not need to give out their personal WhatsApp numbers
- Chat conversations are logged centrally
- WhatsApp messages can be sent to a queue of agents to share the load
Send & Receive Business SMS / MMS
- Send SMS / MMS to your customers
- Route SMS to multiple agents so no message goes unanswered
- Keep personal mobile numbers private
- Free for up to 250 participants
- Initiate with a single click
- Video conference dial-in
- Create as a conference or a webinar
- Remote control assistance for quick & easy troubleshooting
- Pre-upload PDFs before meetings
- Includes a whiteboard
- Share your screen
- Polling tool
- Record your videos
- Includes chat
The 3CX Call & Contact Center
With 3CX you get advanced call center features. Increase your customer service, sales, boost productivity and offer support with 3CX’s contact center technology.
- Switchboard and wallboard
- Call Center Reporting – user activity, team queue, SLA and more!
- Queue Strategies and real-time statistics – round robin, hunt by threes and more
- Call & Chat Monitoring available for Managers
- Integration with Microsoft 365
- CRM integration with popular CRMs – Salesforce, Freshdesk and more
- 3CX CRM API to develop your own CRM integration
- Call Recordings
- Hot Desking
- Create your own call flows with 3CX CFD
Slash Costs
With 3CX, your ongoing telco costs will be reduced significantly.
- Decrease your Phone Bill by up to 80%
- Licensing based on number of simultaneous calls and not extensions
- Make free interoffice calls and branch calls
- Free calls to remote workers with web client and iOS / Android apps
- Use prominent SIP trunks to reduce outbound call charges
- Eliminate 800 number phone bills with WebRTC integration
- Use International DIDs & IP Telephony so customers can call in at competitive rates
Security & Backup
When it comes to VoIP security, 3CX sets the standard. 3CX’s inbuilt security features have been exclusively developed to protect your PBX system from attacks.
- Increased secure web server configuration
- Automatic detection & blacklisting of SIP attack tools
- Global IP Blocklist automatically updated for participating PBXs
- Traffic to 3CX apps is encrypted via the 3CX Tunnel
- Voice traffic is encrypted via SRTP
- Automatic generation and management of SSL certs
- Qualys labs A+ rating and Immunilabs A Rating
- Automatic failover for instant backup
- Encryption between browser and the website ensured via HTTPS
- Limit access to 3CX management console based on IP
By utilising 3CX’s Call Flow Designer you can handle incoming calls effectively, efficiently and much faster. Here are just a few examples of how 3CX can improve your customer service:
- Call routing based on customer authentication
- Automatic outbound dialler
- Callback scheduler
- Credit Card Authentication
- Phone Orders
- Surveys
- Automated Text to Speech & Speech to Text in 120 languages
3CX CRM integration can improve customer satisfaction, increase staff productivity and save you time. It supports all major CRMs including Salesforce, Microsoft Dynamics, Hubspot and more!
This is how it can help you:
- Call journaling
- Creates a new customer record for new numbers
- Saves agents time searching
- Chat journaling when using 3CX Live Chat
- Call logging in your CRM records - even when using 3CX Apps!
3CX’s hotel module enables you to provide high-end service, minus the cost. The Hotel Module is optimised for internal and guest communication with features such as:
- Check-in/out of Guests
- Sets extension to match guest name
- Billing of external calls
- Scheduling of wake-up calls
- Blocking of external calls in vacant rooms
The Tactical Push Toward BYOD
Start widening the perimeters of business computing with Bardissi Enterprises's Mobile Device Management system.
Your employees all carry around, and depend on, many types of devices. Smartphones, Tablets, NetBooks, you name it, they have it. In order to capitalize on this shift in mobile computing, your company needs to put in place a bring your own device policy that protects both your company and your staff. At Bardissi Enterprises, we have the answer for this necessary integration: Our mobile device management solution.
Valuable Conferencing Solutions
The prevalence of mobile computing demands that companies like yours have a solution to conduct meetings when members of your team are out of the office.
In order to keep their teams connected, many companies are learning to lean heavily on various conferencing solutions. In today's marketplace, mobility is essential. Instituting a streamlined conferencing solution can keep you and your staff on the same page which helps maintain team continuity. Bardissi Enterprises is your one-stop-shop for all your information technology needs. We can get you set up with the conferencing options that best meet your company's needs. The conferencing capabilities offered by Bardissi Enterprises, is just another way that we are able to deliver solutions that increase productivity, fuel efficiency, and save your organization money.
Mobile Office - Stay Connected from Anywhere in the World
Your Business at Your Fingertips
On the road, out of town, or at the beach
Stay connected to your business at all times
In today's world, running a business is more than a full time job. Fortunately, the technology exists so you can stay connected with your business no matter where you are. From mobile smartphones to remote access, there is a wide range of capabilities you can take advantage of, and even give your staff the luxury of as well. Today, it's more cost effective than ever.
Digital Advertising Solutions from Bardissi Enterprises
Provide additional visibility for your organization using the newest technology.
If you're running a small business, you need to be diligent about getting your name out there. You've established your brand, started building visibility on the Internet, even pressed palms with potential clients; and you've seen some success from that. Would you like to extend your reach by taking your company's marketing initiatives to the next level? Bardissi Enterprises, your one-stop shop for all business-related technology solutions, offers a full range of digital sign and billboard services that can extend the local and region visibility of your business.
The poster and billboard have been staples of advertising for over a century. There are records of signs being used to mark businesses and public services from over 4,000 years ago. Nowadays, with the technology that is available, our partners have begun to manufacture digital signs so the we can bring advanced marketing capabilities to organizations like yours. If yours is like other organizations, you are currently looking for ways to make more sales and create additional relationships. Digital Signage Solutions from Bardissi Enterprises is a great option to consider.