Bardissi Enterprises Blog

- Software Assurance, Extended System Warranty and Technical Support Programs to Drive Long-term Customer Relationships -

---

Fremont, CA – January 29, 2008 – AltiGen® Communications, Inc. (NASDAQ: ATGN), a leading provider of VoIP business phone systems and Unified Communications solutions for small-to-medium businesses (SMBs), including companies with multiple distributed locations, branch offices and call centers, has introduced two new Service Plans: Standard and Premier.Jerry Fleming, president and COO of AltiGen, stated, “Based on the high acceptance of our Software Assurance Program announced last year, we’ve introduced two new comprehensive Service Plans. These programs are designed to ensure that our customers always have the latest technology in order to maximize the benefits of their AltiGen VoIP phone systems – while further allowing AltiGen to increase ties with our customers to drive long-term, mutually beneficial, business relationships.”AltiGen’s Service Plan Overview:

• SOFTWARE ASSURANCE PLAN – provides customers with ongoing software updates, upgrades and enhancements developed by AltiGen. 

• STANDARD SERVICE PLAN – provides customers with Software Assurance, plus extended warranty and depot repair on AltiGen servers and telephony boards.

• PREMIER SERVICE PLAN – provides customers with all of the benefits of the Standard Service Plan, plus expands the hardware warranty coverage to include Advance Replacement of AltiGen servers and telephony boards.

Product Eligibility Requirements for the Extended Warranty Program

The ALTI-OFFICE2G-R1 replaces our existing ALTI-OFFICE2G systems supporting: 8 available PCI slots, upgraded Intel Pentium M 1.6ghz processors, 1GB DDR-333 RAM, 2 hard drives configured for RAID 1 redundancy, and 2 redundant power supplies.TECHNICAL SPECS:
Part Number: ALTI-OFFICE2G-R1
8 PCI Slots Available For Use
Celeron M 1.3ghz
1GB DDR-333 Memory
SATA 2x80GB, RAID 1 (non hot-swapping)
2 x 300W Power Supplies (with hot-swapping)
Windows 2003 Telecom Server, OEM Edition

******THIS SYSTEM IS EXPANDABLE UP TO 94 USERS***********ALTI-OFFICE2G-R1 BUNDLED LICENSING
24 Station / 20 AltiView / 1 AltiConsole

AltiGen Communications, Inc. will be issuing a press release announcing our new partnership with Jenne Distributors on Monday, Novemember 19th.“Our agreement with a premier master distributor accelerates our effort to drive revenue through broader distribution,” said AltiGen President and COO Jeremiah Fleming. “Jenne brings a technically knowledgeable inside sales team, a national field sales force, skilled technical support and the ability to offer superior technical training to thousands of resellers via Jenne University, coupled with state-of-the-art distribution and stocking facilities. We are very excited about our relationship and believe it will begin to significantly contribute to revenue in 2008.”

AltiGen’s ExtensionAnywhere mobile technology coupled with Multi-Tech Systems’ portfolio of CallFinder cellular gateways offer increased cost savings for companies with remote and mobile workers

---

 

Fremont, California, September 28, 2007 — AltiGen® Communications, Inc. (NASDAQ: ATGN), a pioneering manufacturer of VoIP business phone systems and call center solutions, and Multi-Tech Systems, Inc., a leading manufacturer of products that connect voice and data over IP networks, are teaming up to deliver a complete mobile communications solution.By bundling the Multi-Tech CallFinder® GSM and CDMA cellular gateways with the AltiGen Office and MAX1000 series of VoIP Business Phone Systems, the companies seamlessly bridge an AltiGen phone system to a cellular network. The AltiGen – Multi-Tech Systems product combination enables businesses to save telecommunications costs by taking advantage of lower cost cellular networks for routing calls rather than traditional landlines. By utilizing the AltiGen ExtensionAnywhere™ feature to route calls through a cellular network, the CallFinders will provide toll-free calling between headquarters and cell phones in the field. The CallFinder gateways can also provide back-up communications, including emergency 911 services, in the event of central office public switched telephone network (PSTN) failure.

According to Dan Nelson, Vice President of Sales, North America for Multi-Tech Systems, “The ExtensionAnywhere feature of AltiGen makes it possible for users to receive extension calls on their cellular phones and provides an excellent complement to the Multi-Tech CallFinder. Routing ExtensionAnywhere calls through the cellular gateway to the remote user’s cell phone results in a free in-network cellular-to-cellular call. Our product combination will bring better performing telephony at a lower cost to a wide variety of applications and vertical markets.”

“The trend toward mobile, remote and distributed workers continues to grow and our collaboration provides an exciting opportunity for AltiGen and Multi-Tech Systems,” said Jeremiah Fleming, President and COO of AltiGen. “This new bundled solution will enable companies to improve their business communications capabilities in a more efficient, cost effective way than previously possible. This further demonstrates AltiGen’s commitment to deliver the most complete Unified Communications solution.”

FREMONT, Calif., June 27 PRNewswire-FirstCall — AltiGen(R) Communications, Inc. (Nasdaq: ATGN) a leader and market innovator in VoIP business phone systems and call center solutions is pleased to announce that Everyday Edisons, a reality based television show airing on Public Broadcast System (PBS) television, has selected AltiGen‘s MAX1000 VoIP phone system to provide communication services on and off the camera.

Everyday Edisons, a Bouncing Brain production, documents the development process of 14 inventions and the parallel stories of the people who invented them. Selected from thousands of innovative entries, cameras follow the 14 Everyday Edisons as they learn how their extraordinary ideas are taken from a sketch on a napkin to the store shelf. The inventors provide the idea and the show provides a SWAT team of experts to help them commercialize and market that product idea.

Looking for a VoIP phone system to run the production office and to participate on the show, the producers chose AltiGen‘s MAX1000 phone system because they needed a simple to manage, reliable system that offered call center capabilities, a rich feature set of mobility options and the ability to dynamically scale quickly.

“As an inventor’s product ramps up on the show, we needed the ability to quickly and efficiently allocate phone system resources”, said Everyday Edisons’ Creator & Executive Producer
Louis Foreman. “The ability to add additional call center workgroups and to dynamically assign agents on the fly as a product is ramped up is critical to the success of a particular invention.”

PRESS RELEASE

June, 2007

Bardissi Enterprises, LLC has formally partnered with Altigen Communications and is now the tri-state distributer and installer of Altigens VOIP (voice over internet protocol) business phone systems.As stated by George Bardissi, President of Bardissi Enterprises, “VOIP is the new direction in business phone systems that give businesses the ability to have a phone system that is integrated with their computer network infrastructure”.

 This new system will help businesses Manage their Own Phone System…Provide mobility in being able to bring their office extension with them anywhere…Link company locations seamlessly together…Monitor Phone Interaction Between Customers and Employees…Create ease of use and management of the system…Provide on Screen Call Management…Give detailed Call Reporting and Activity Logs and it’s built for any kind of business even Call Centers. With the addition of this new technology, to our ever expanding compliment of services, Bardissi Enterprises will continue to keep our clients, existing and new, consistently moving forward in the realm of new technology which will help them to experience new and exciting growth, stated Andino R. Ward, V.P. of Marketing & Operations for Bardissi Enterprises.