- Software Assurance, Extended System Warranty and Technical Support Programs to Drive Long-term Customer Relationships -
Fremont, CA – January 29, 2008 – AltiGen® Communications, Inc. (NASDAQ: ATGN), a leading provider of VoIP business phone systems and Unified Communications solutions for small-to-medium businesses (SMBs), including companies with multiple distributed locations, branch offices and call centers, has introduced two new Service Plans: Standard and Premier.Jerry Fleming, president and COO of AltiGen, stated, “Based on the high acceptance of our Software Assurance Program announced last year, we’ve introduced two new comprehensive Service Plans. These programs are designed to ensure that our customers always have the latest technology in order to maximize the benefits of their AltiGen VoIP phone systems – while further allowing AltiGen to increase ties with our customers to drive long-term, mutually beneficial, business relationships.”AltiGen’s Service Plan Overview:
- SOFTWARE ASSURANCE PLAN – provides customers with ongoing software updates, upgrades and enhancements developed by AltiGen.
- STANDARD SERVICE PLAN – provides customers with Software Assurance, plus extended warranty and depot repair on AltiGen servers and telephony boards.
- PREMIER SERVICE PLAN – provides customers with all of the benefits of the Standard Service Plan, plus expands the hardware warranty coverage to include Advance Replacement of AltiGen servers and telephony boards.
- Software Assurance, Extended System Warranty and Technical Support Programs to Drive Long-term Customer Relationships -
Fremont, CA – January 29, 2008 – AltiGen® Communications, Inc. (NASDAQ: ATGN), a leading provider of VoIP business phone systems and Unified Communications solutions for small-to-medium businesses (SMBs), including companies with multiple distributed locations, branch offices and call centers, has introduced two new Service Plans: Standard and Premier.Jerry Fleming, president and COO of AltiGen, stated, “Based on the high acceptance of our Software Assurance Program announced last year, we’ve introduced two new comprehensive Service Plans. These programs are designed to ensure that our customers always have the latest technology in order to maximize the benefits of their AltiGen VoIP phone systems – while further allowing AltiGen to increase ties with our customers to drive long-term, mutually beneficial, business relationships.”AltiGen’s Service Plan Overview:
- SOFTWARE ASSURANCE PLAN – provides customers with ongoing software updates, upgrades and enhancements developed by AltiGen.
- STANDARD SERVICE PLAN – provides customers with Software Assurance, plus extended warranty and depot repair on AltiGen servers and telephony boards.
- PREMIER SERVICE PLAN – provides customers with all of the benefits of the Standard Service Plan, plus expands the hardware warranty coverage to include Advance Replacement of AltiGen servers and telephony boards.
Phil McDermott, CFO, added, “In addition to providing our customers with a continually updated system, these programs fuel AltiGen’s growth by driving recurring revenue. This represents a significant business opportunity as AltiGen has more than 10,000 systems deployed, which can benefit from our new Service Plans. We are now in the process of rolling these programs out to both our resellers and end customers.”
About AltiGen Communications
AltiGen Communications, Inc. (NASDAQ: ATGN) is a leading provider of VoIP business phone systems and Microsoft-based Unified Communications solutions for small-to-medium businesses (SMBs), including companies with multiple distributed locations, branch offices and call centers. AltiGen’s scalable, integrated, and easy to manage all-in-one unified communications solutions enable an array of applications like standards based SIP VoIP phones and servers, unified messaging, voicemail, call recording, conferencing, call activity reporting and mobility solutions that leverage both the Internet and the public telephone network to take advantage of the convergence of voice and data communications. AltiGen’s systems are designed with an open architecture and are built on an industry standard platform. This adherence to widely used standards allows products to integrate with and leverage the existing technology investment of partners and customers. For more information, call 1-888-ALTIGEN or visit the web site at http://www.altigen.com.
Safe Harbor Statement
This press release contains forward-looking statements within the meaning of Section 21E of the Securities Exchange Act of 1934, including, without limitation, statements regarding the continued market acceptance of our Voice over IP telephone systems, the continued success of our Software Assurance Program, and the successful introduction of our Standard and Premier Service Plans. These statements reflect management’s current expectation. However, actual results could differ materially as a result of unknown risks and uncertainties, including but not limited to, risks related to AltiGen’s limited operating history. For a more detailed description of these and other risks and uncertainties affecting AltiGen’s performance, please refer to AltiGen’s Annual Report on Form 10-K for the fiscal year ended September 30, 2007 and all subsequent current reports on Form 8-K and quarterly reports on Form 10-Q. All forward-looking statements in this press release are based on information available to AltiGen as of the date hereof and AltiGen assumes no obligation to update these forward-looking statements.