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Bardissi Enterprises Blog

Bardissi Enterprises has been serving the Hatfield area since 2000, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

AltiGen & VoSKY Partner to Deliver Advanced Skype-Enabled VoIP Call Center Solution for Businesses

New Skype-Based Applications Enhance Call Center Deployment Flexibility & Reduce Costs

FREMONT, Calif. and SUNNYVALE, Calif.,  — AltiGen Communications, Inc. and VoSKY today announced a partnership bringing advanced Skype-based applications and cost savings to AltiGen’s Voice over Internet Protocol (VoIP) solutions for call centers. The addition of the VoSKY Exchange VoIP application gateway to AltiGen’s complete line of VoIP Phone Systems will equip call centers with a new remote agent, Web Click2Call, VoIP trunking and global direct inward dial (DID) functionality utilizing Skype, the world’s largest VoIP network.

“This partnership adds a series of industry-first features to our VoIP call center platform that will give our customers useful new call handling abilities as well as further lower their telecom costs,” said Jeremiah Fleming, AltiGen president and COO. “The ability of VoSKY Exchange to route Skype calls through our VoIP business phone system marks yet another milestone in our efforts to deliver innovative new business solutions for the VoIP era.”

VoSKY Exchange is a Skype-certified plug-and-play rackmount appliance that adds enhanced Skype-based VoIP applications as well as Skype trunks to AltiGen’s complete line of VoIP Phone Systems through analog FXS ports, eliminating the need to use PCs or headsets for Skype calls. When deployed as part of an AltiGen call center solution, VoSKY Exchange offers four key enhancements to AltiGen’s robust call routing and management capabilities. These include:

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AltiGen Communications Launches Financing Unit

- Forms private-label financing program with US Express Leasing -
 - Provides competitive lease structures and personal service for AltiGen customers -


Fremont, CA – February 4, 2008 –AltiGen® Communications, Inc. (NASDAQ: ATGN), a leading provider of VoIP business phone systems and Unified Communications solutions for small-to-medium businesses (SMBs), including companies with multiple distributed locations, formed AltiGen Communications Finance (ACF) with US Express Leasing (USXL), based in Parsippany, NJ. Under the terms of the exclusive financing arrangement, USXL will provide monthly payment financing for AltiGen customers, and both companies will jointly market the new program.  ACF offers innovative, flexible lease and financing options, making it easy for customers to acquire the full range of AltiGen products, including third-party networking and IT equipment, software and services. ACF will be operated and supported by USXL’s world-class lease processing systems and telecom finance team.Mike Plumer, vice president of sales for AltiGen Communications, commented, “Our resellers can now offer customers one point of contact to deliver a total solution: equipment, services, and financing in one package under the AltiGen brand. By providing this new financing avenue to our resellers, we are making it easier for small and medium businesses to purchase our high reliability VoIP phone systems and our comprehensive Standard and Premier Service Plans. USXL is a long time preferred leasing partner and this expanded relationship supports our ability to drive sales and substantially enhance our offerings. We will work closely with USXL to align our marketing efforts and maximize client satisfaction.”“As one of the fastest growing providers of leasing products to manufacturers and resellers of telephony products, USXL is proud to have the opportunity to expand our long relationship with AltiGen and help AltiGen’s resellers deliver a one-stop-shop solution to AltiGen’s VoIP customers,” said Patrick von Tscharner, Program Relationship Manager for USXL. “With our best-in-class lease processing capabilities, dedicated resources and in-depth expertise in the telephony marketplace, we are well positioned to support AltiGen in achieving its goals.”

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Altigen Alti-Office3G-R1 power supply enhancement

Alti-Office3G-R1 power supply enhancement

The ALTI-OFFICE3G-R1 has recently been enhanced and is now equipped with dual 460-watt power supplies and a new power cord setup.There are now two power cords used to power the chassis, although it will function normally with power to only one of the cords. This allows an additional level of redundancy in that the power source can be from two separate UPS supplies.Proper grounding is still a requirement.
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New information on Altigen’s Extended Warranty program

Product Eligibility Requirements for the Extended Warranty Program

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AltiGen Communications announces availability of the new ALTI-OFFICE2G-R1.

The ALTI-OFFICE2G-R1 replaces our existing ALTI-OFFICE2G systems supporting: 8 available PCI slots, upgraded Intel Pentium M 1.6ghz processors, 1GB DDR-333 RAM, 2 hard drives configured for RAID 1 redundancy, and 2 redundant power supplies.TECHNICAL SPECS:
Part Number: ALTI-OFFICE2G-R1
8 PCI Slots Available For Use
Celeron M 1.3ghz
1GB DDR-333 Memory
SATA 2x80GB, RAID 1 (non hot-swapping)
2 x 300W Power Supplies (with hot-swapping)
Windows 2003 Telecom Server, OEM Edition

******THIS SYSTEM IS EXPANDABLE UP TO 94 USERS***********ALTI-OFFICE2G-R1 BUNDLED LICENSING
24 Station / 20 AltiView / 1 AltiConsole

ALTI-SYSTEM2G-R1 Upgrade Chassis
Due to the new processor (1.2ghz and higher) and memory requirements of AltiWare 5.1, a special upgrade version of the OFFICE2G is available direct from AltiGen for customers moving to AltiWare 5.1 with the purchase of Software Assurance.
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Press Release : AltiGen Signs Jenne Distributors as a New Distribution Partner

AltiGen Communications, Inc. will be issuing a press release announcing our new partnership with Jenne Distributors on Monday, Novemember 19th.“Our agreement with a premier master distributor accelerates our effort to drive revenue through broader distribution,” said AltiGen President and COO Jeremiah Fleming. “Jenne brings a technically knowledgeable inside sales team, a national field sales force, skilled technical support and the ability to offer superior technical training to thousands of resellers via Jenne University, coupled with state-of-the-art distribution and stocking facilities. We are very excited about our relationship and believe it will begin to significantly contribute to revenue in 2008.”

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AltiGen Communications and Multi-Tech Systems Team Up to Deliver a Powerful Mobility Solution for the SMB Market

AltiGen’s ExtensionAnywhere mobile technology coupled with Multi-Tech Systems’ portfolio of CallFinder cellular gateways offer increased cost savings for companies with remote and mobile workers


 

Fremont, California, September 28, 2007 — AltiGen® Communications, Inc. (NASDAQ: ATGN), a pioneering manufacturer of VoIP business phone systems and call center solutions, and Multi-Tech Systems, Inc., a leading manufacturer of products that connect voice and data over IP networks, are teaming up to deliver a complete mobile communications solution.By bundling the Multi-Tech CallFinder® GSM and CDMA cellular gateways with the AltiGen Office and MAX1000 series of VoIP Business Phone Systems, the companies seamlessly bridge an AltiGen phone system to a cellular network. The AltiGen – Multi-Tech Systems product combination enables businesses to save telecommunications costs by taking advantage of lower cost cellular networks for routing calls rather than traditional landlines. By utilizing the AltiGen ExtensionAnywhere™ feature to route calls through a cellular network, the CallFinders will provide toll-free calling between headquarters and cell phones in the field. The CallFinder gateways can also provide back-up communications, including emergency 911 services, in the event of central office public switched telephone network (PSTN) failure.

According to Dan Nelson, Vice President of Sales, North America for Multi-Tech Systems, “The ExtensionAnywhere feature of AltiGen makes it possible for users to receive extension calls on their cellular phones and provides an excellent complement to the Multi-Tech CallFinder. Routing ExtensionAnywhere calls through the cellular gateway to the remote user’s cell phone results in a free in-network cellular-to-cellular call. Our product combination will bring better performing telephony at a lower cost to a wide variety of applications and vertical markets.”

“The trend toward mobile, remote and distributed workers continues to grow and our collaboration provides an exciting opportunity for AltiGen and Multi-Tech Systems,” said Jeremiah Fleming, President and COO of AltiGen. “This new bundled solution will enable companies to improve their business communications capabilities in a more efficient, cost effective way than previously possible. This further demonstrates AltiGen’s commitment to deliver the most complete Unified Communications solution.”

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AltiGen Communications Reports Third Quarter Fiscal 2007 Results

- Company Delivers Four Point Growth Plan -

FREMONT, Calif., July 25 /PRNewswire-FirstCall/ — AltiGen Communications, Inc. , a leading manufacturer of VoIP telephony solutions, today reported its financial results for the fiscal 2007 third quarter and nine months ended June 30, 2007.

Gilbert Hu, chairman and CEO, stated, “This quarter’s revenue of $4.2 million increased slightly compared to last quarter, and we are very encouraged by the positive reception of our 5.1 release now available across our entire product line. The new version uses Session Initiation Protocol (SIP), is compatible with the MAX1000 launched in December and creates an affordable, scalable communications solution that is particularly attractive for multi-location small-to-medium-sized businesses (SMBs).”

Hu continued, “Last quarter, we added management resources and welcomed Jerry Fleming to our team. Jerry will focus on operations in the US and Europe, including investor relations, as I continue to lead AltiGen with specific focus on Asia.”

Jeremiah Fleming, president and COO, commented, “After visiting with many resellers and customers, I am even more convinced about our growth opportunities. The feedback from these meetings significantly contributed to the development of our new Four Point Growth Plan, which we are executing now to drive future growth and shareholder value.”

    Four Point Growth Plan     --  Increase the distribution channel.     --  Introduce new revenue sources.     --  Implement improved, segmented marketing.     --  Further improve product functionality and scalability.

“In the past quarter, we added approximately 30 resellers to our ranks, and we anticipate they can be revenue contributors in approximately six months. Additionally, this fall we will implement software assurance and hardware warranty programs, which will better serve our clients, add a recurring revenue stream, and identify client expansion opportunities. We continue to see more multi-location deals as we demonstrate the ability of our systems to significantly reduce the cost of ownership in customers’ remote offices. I look forward to updating you on our progress as we implement all the stages of our growth plan,” concluded Fleming.

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Bardissi Partners With Alitgen Communications, Inc. to Provide VoIP

PRESS RELEASE

June, 2007

Bardissi Enterprises, LLC has formally partnered with Altigen Communications and is now the tri-state distributer and installer of Altigens VOIP (voice over internet protocol) business phone systems.As stated by George Bardissi, President of Bardissi Enterprises, “VOIP is the new direction in business phone systems that give businesses the ability to have a phone system that is integrated with their computer network infrastructure”.

 This new system will help businesses Manage their Own Phone System…Provide mobility in being able to bring their office extension with them anywhere…Link company locations seamlessly together…Monitor Phone Interaction Between Customers and Employees…Create ease of use and management of the system…Provide on Screen Call Management…Give detailed Call Reporting and Activity Logs and it’s built for any kind of business even Call Centers. With the addition of this new technology, to our ever expanding compliment of services, Bardissi Enterprises will continue to keep our clients, existing and new, consistently moving forward in the realm of new technology which will help them to experience new and exciting growth, stated Andino R. Ward, V.P. of Marketing & Operations for Bardissi Enterprises. 

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