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Bardissi Enterprises Blog

Bardissi Enterprises has been serving the Hatfield area since 2000, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

AltiGen Enterprise Manager Licensesing Changes: Grace Period Expiring 5/31/08

The release of AltiWare 5.2 introduced new licensing requirements for Enterprise Manager.

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Altigen Releases 5.2 Altiware Upgrade

Altigen Communications has released AltiWare Version 5.2 for ACM and ACC. Please consult your Altigen dealer for this upgrade. You must be on Software Assurance to recieve this upgrade.
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AltiGen & VoSKY Partner to Deliver Advanced Skype-Enabled VoIP Call Center Solution for Businesses

New Skype-Based Applications Enhance Call Center Deployment Flexibility & Reduce Costs

FREMONT, Calif. and SUNNYVALE, Calif.,  — AltiGen Communications, Inc. and VoSKY today announced a partnership bringing advanced Skype-based applications and cost savings to AltiGen’s Voice over Internet Protocol (VoIP) solutions for call centers. The addition of the VoSKY Exchange VoIP application gateway to AltiGen’s complete line of VoIP Phone Systems will equip call centers with a new remote agent, Web Click2Call, VoIP trunking and global direct inward dial (DID) functionality utilizing Skype, the world’s largest VoIP network.

“This partnership adds a series of industry-first features to our VoIP call center platform that will give our customers useful new call handling abilities as well as further lower their telecom costs,” said Jeremiah Fleming, AltiGen president and COO. “The ability of VoSKY Exchange to route Skype calls through our VoIP business phone system marks yet another milestone in our efforts to deliver innovative new business solutions for the VoIP era.”

VoSKY Exchange is a Skype-certified plug-and-play rackmount appliance that adds enhanced Skype-based VoIP applications as well as Skype trunks to AltiGen’s complete line of VoIP Phone Systems through analog FXS ports, eliminating the need to use PCs or headsets for Skype calls. When deployed as part of an AltiGen call center solution, VoSKY Exchange offers four key enhancements to AltiGen’s robust call routing and management capabilities. These include:

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AltiGen Communications Reports Record Fourth Quarter Revenue

 Fourth Quarter Revenue Up 15% to $5.2 Million due to Growth in System Sales — Board Approves Share Repurchase Program for Up to $2 Million -

FREMONT, Calif., Nov. 14 /PRNewswire-FirstCall/ — AltiGen Communications, Inc. , a leading provider of VoIP business phone systems and Unified Communications solutions for small-to-medium businesses (SMBs), including companies with multiple distributed locations, branch offices and call centers, reported its financial results for the fiscal 2007 fourth quarter and year ended September 30, 2007.

Gilbert Hu, chairman and CEO, stated, “Our record fourth quarter revenue reflects our efforts to accelerate growth and build shareholder value. During 2007, we strengthened management, expanded the sales model, enhanced our products and began executing on our new strategic business plan. As a result, in the fourth quarter, we increased both revenue by 15 percent, compared to the fourth quarter of 2006, and gross profit to 56 percent of revenue, versus 55 percent last year. We are very excited about the upward trend in revenue this quarter, and we believe this solid momentum will continue.”

Jeremiah Fleming, AltiGen’s president and COO, said, “Over the past six months, we placed a significant focus on amplifying our distribution channel. During this time, we doubled our sales organization by adding channel sales, strategic account and telemarketing personnel. We continue to integrate quality value added resellers (VARs) into our team and currently have well over 200 in North America. We recently reached an agreement with a leading North American master distributor of business telephone and computer telephony products, bringing exposure to thousands of resellers. We also released the new 5.1 version of our award-winning IP-PBX, which enables us to support lower cost IP trunking and standard third party endpoints and has resulted in greater scalability. The combination of all these factors with our new automated multi-site enterprise communications manager has positioned us well to capture the growing demand for VoIP and Unified Communications among small, medium and multi-site businesses.”

“In fact, the market’s increasing emphasis on Unified Communications bodes particularly well for AltiGen, as we offer solutions that unify the various aspects of business communications — such as voice, email, fax and messaging — across one or more locations,” Fleming added. “Our single server architecture provides an integrated VoIP business phone system and Unified Communications platform that immediately delivers increased productivity and cost savings. Simultaneously, our software-based system enables companies to implement the features they need now, with the security that they can easily add more features, users and locations as future growth requires.”

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AltiGen Communications to Present at Kaufman Brothers 10th Annual Investor Conference on September 6, 2007

Fremont, CA – August 27, 2007 – AltiGen Communications, Inc. (Nasdaq: ATGN), a leading provider of next generation IP-PBX phone systems, today announced it plans to present at the Kaufman Brothers 10th Annual Investor Conference at the W Hotel in New York City on September 6, 2007 at 9:10 a.m. ET. Presenting from management will be Jeremiah Fleming, president and COO and Phil McDermott, chief financial officer.

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The MAX1000 VoIP Phone System a Single-Box Solution

AltiGen Communications announces the availability of the MAX1000 Voice over IP (VoIP) phone system.

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Bandwidth.com Partners with AltiGen to Offer True SIP Unified Communications Solutions to Small and Medium Business

Bundled Solution Allows VARs the Ability to Provide Cost Effective, Complete Portfolio of VoIP systems and service certified for Interoperability


CARY, NC – June 18, 2007 – Bandwidth.com, a leading nationwide provider of complete business communications solutions, today announced that it has partnered with AltiGen, a leading provider of SIP Unified Communications platforms, to deliver complete end to end VoIP services and systems affordable to Small Medium Business. This alliance bundles the AltiGen Communications Max 1000 all-in-one SIP platform with Bandwidth.com SIP Trunking. By combining reliable SIP services and feature rich VoIP systems, the product will enable both AltiGen and Bandwidth.com VARs to differentiate their offering from other CPE solutions that lack capabilities, are complex to install, and pricey. The goal of the alliance is to be among the only partners in the industry to offer SIP solutions that have been certified for security and interoperability. In addition, the bundled solution will enable SMB end users to realize the SIP promise: the productivity benefits of unified communications with true cost savings with end-to-end VoIP services.

“The decision to partner with Bandwidth.com and bundle their SIP Trunking services with our Unified Communications equipment proves our commitment to providing our customers and VARs with a more complete, cost-effective, simple to deploy, all-in-one VoIP solution that competes head-to-head with Tier 1 vendors such as Cisco and Avaya,” said Jerry Fleming, President and COO of AltiGen. “Not only does Bandwidth.com’s SIP Trunking offer a dynamic value proposition due to its ability to extend IP communications from the LAN to the WAN, but it is an extremely low cost replacement for traditional phone lines. We think this is makes our solution very attractive both to our VAR partners and ultimately the end-users.”

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