Bardissi Enterprises Blog

The IP720 POE and EMI repair/modification program is no longer available.

AltiGen has been notified by the manufacturer that it will be unable to repair the phones moving forward. The majority of the problem POE issues are with the A3 model which is now approximately 5 years old. 

MaxMobile BlackBerry is now available for download!

A portal has been created that will automatically detect the appropriate MaxMobile version for your BlackBerry device.

Please note that MAXCS 6.5 Update 1 (6.5.1.406) or later is required.

In order to install the application, launch your BlackBerry web browser and go to http://m.altigen.com. After downloading the package, follow the prompts to install it, then reboot your device.

From the Home menu icons, select Download – you should now see a MaxMobile icon. Click the icon to launch MaxMobile, and then hit the Menu button to configure the login settings.

SAN JOSE, CA–(Marketwire – April 16, 2010) – AltiGen® Communications, Inc. (OTCQX: ATGN), the leading provider of integrated Microsoft-based Unified Communications solutions, realizes immediate success with its new MaxMobile software for the iPhone now available with the latest VoIP Unified Communications platform — Max Communications Server 6.5 Update 1. Therm-Omega-Tech, Inc. has experienced firsthand the power of bringing business-class PBX functionality to smart phone devices.

In February, Therm-Omega-Tech, Inc., a leading manufacturer of reliable Tempered Water Systems and Automatic Temperature Control Valves for Fluid Management since 1983, found themselves in the middle of the record setting blizzards in Warminster, Pennsylvania. Like most businesses in the area, Therm-Omega-Tech employees were stranded at home for days at a time due to major roadways being shut down during a Pennsylvania state of emergency. Just days before the snowstorms hit, Bardissi Enterprises, a certified partner of AltiGen Communications, deployed the MaxMobile solution for key sales executives at Therm-Omega-Tech as a part of a beta test for the revolutionary new MaxMobile software. When the storms hit, contrary to most business in the area, sales resumed as usual for Therm-Omega-Tech as both national and international calls continued to roll in via the employee’s iPhones, which were running MaxMobile. Inbound callers were unaware of any disruptions in service as the iPhones functioned as normal business extensions with full PBX features.

AltiGen has just announced the release of MaxCommunications Server 6.5 update 1.

Major Enhancements with this upgrade

1. AltiGen has officially released MaxMobile for the iPhone.
   a. AltiGen now supports both the iPhone and Google Android with this pretty cool piece of software that brings the full power of the phone system right to your touch screen. You now can have the ability to transfer calls, put calls on hold with music, dial from your cell phone contact list right through the phone system, and much more!
   b. If you are interested in learning more about MaxMobile please go to http://www.bardissi.net/site.php?id=294.
   c. You could potential lower your cell phone bills by using MaxMobile to make calls from your cell phone. You could add a telephone number to your Friends and Family (Verizon) or your A-List (AT&T) and make unlimited calls without getting nickle’d and dimed by the cell phone company!
   d. If anyone has a Blackberry device and would like to a participate in our Blackberry MaxMobile beta trial please let us know!

The MaxCS Mobility Suite is the industry’s first complete mobile business communications solution, truly extending the complete set of business PBX functionality to the Apple iPhone. Leveraging the power of the industry’s leading software communications platform, MaxCommunications Server, MaxMobile is the next generation of fixed mobile convergence. The MaxMobile application provides remote access to the following IP-PBX features:

• Complete Business IP-PBX Call Control
• Access to your IP-PBX Corporate Directory
• Realtime presence and BLF of other corporate extensions
• Synchronized Call History
• Access to your corporate voicemail

In an increasingly mobile business environment, MaxMobile improves employee productivity, reduces communications costs, eliminates the need for separate desktop phones, and can even entirely replace fixed line PBX systems.

The ALTI-MAX1000 server configuration is changing beginning in May 2009. The product part number for the new server is ALTI-MAX1000-B1.

The ALTI-MAX1000-B1 server uses the same CPU processor as the ALTI-MAX1000 but with the following changes:

• 1GB memory
• Windows XP PRO operating system

Ship date for the new configuration is May 2009.

AltiGen announces the general availability of MAX Communications Server 6.0 Update 2 Available immediately for download, MAX Communications Server 6.0 Update 2 has been released. The update includes a roll‐up of existing software fixes and three new client applications: • MaxAgent 6.0 • MaxSupervisor 6.0 • MaxInsight 6.0   MAX CS 6.0 Update 2 will begin shipping on MAX1000, MAX2000, and the OFFICE series of products in May.

Hatfield, PA, March 12, 2009

AltiGen Communications, Inc. (NASDAQ: ATGN), the leading provider of 100% Microsoft-based VoIP business phone systems and Unified Communications solutions announced today the availability of the MAX2000 Voice over IP (VoIP Phone System)

Overview
Support for 5.1 will end on March 20th, 2009.

Systems must be covered under an active service plan to be eligible for no-charge support.

Systems not covered under a Premier Service Plan can purchase after-hours emergency

Hatfield, PA, March 2, 2009

AltiGen Communications, Inc. (NASDAQ: ATGN), the leading provider of 100% Microsoft-based VoIP business phone systems and Unified Communications solutions announced today the availability of the MAX2000 Voice over IP (VoIP Phone System)

AltiGen Communications announces the release of HPBX 6.0 Update1.

This alert describes new features that are now included the AltiGens’s HBX solutions.

The following features are new in HPBX 6.0 Update1

1. Based on MAX Communication Server ACM 6.0 Update1
2. Support for HMCP Softswitch deployment to handle large implementations.
3. Redundancy Support
   -Redundant Softswitch support
   -Keeps direct connected calls after switchover between servers.
   -Configurations are synchronized between primary Softswitch server and secondary Softswitch server
   -Transparent to the clients, voice mail server, Enterprise Manager
4. MAX2000iG gateway support

Bardissi Enterprises Newswire

FREMONT, CA, Dec 30, 2008

AltiGen Communications, Inc. (NASDAQ: ATGN), the leading provider of 100% Microsoft-based VoIP business phone systems and Unified Communications solutions announced today the availability of the MAX2000 Voice over IP (VoIP Phone System)

The MAX2000 is an enhancement to AltiGen’s existing MAX1000 and MAX1000R platforms with increased support for up to 100 users and built-in hot swappable RAID-1 storage array and redundant hot swappable power supplies. In addition, the host processor speed has been upgraded and gigabit Ethernet support has been added.

Some of the MAX2000 key features and benefits include:

– All-in-one VoIP phone system that provides a complete, integrated communications solution — Native integration to Microsoft’s Exchange Server 2007 — Built-in storage and power redundancy — Built-in conference bridge with scheduling application — Self administration for do it yourself phone system management — Office extension mobility with ExtensionAnywhere(TM)

The MAX2000 is an enhancement to our existing MAX1000 and MAX1000R platforms with support for

up to 100 users and built in hot swappable RAID

• 1 hard drives and redundant hot swappable power supplies.
• In addition, the processor speed has been upgraded to an Intel Pentium M 1.6GHz processor and gigabit Ethernet support has been added.

  TECHNICAL SPECS:

  Part Number ALTI

  ‐MAX2000‐A1

  Slots Available For Use 2

  CPU Pentium M 1.6GHz

MAX Communicator Server (MAXCS) 6.0 Service Pack 1 offers many improvements on existing features while adding new features.   New features include:

• New server redundancy options with “hot standby support” for mission critical environments
• 802.1q support for VLANs for increased Quality of Service
• New single T1/PRI/E1access board for the MAX1000 and MAX1000R servers
• Enhanced Microsoft Office Communications Server 2007 support

Castleway Properties, LLC of Lester, Pennsylvania has contracted with Bardissi Enterprises for the provision of Managed Information Technology Solutions service and support.

Castleway Properties, LLC has secured the services of Bardissi Enterprises, LLC for all of its Information Technology needs. Bardissi Enterprises, LLC has completely upgraded the company’s computer network infrastructure to include the upgrade of its IT hardware and their phone system which has now been upgraded to the new AltiGen Voice over IP technology.

Bardissi Enterprises, LLC is pleased to be partnered with Castleway Properties, LLC and to have the opportunity to assist them in making the information technology upgrades that will transform their inner office operations and help them to run smoother giving the company new and increased functionality that will provide a competitive edge which will advance their ability to secure a greater market share in their field of commercial property leasing and building operations at Airport Business Complex with over 2 million square feet of industrial property located in Lester, PA, stated George Bardissi, President of Bardissi Enterprises, LLC.

September, 2008

The Nationwide Insurance, Willie Manley Agency of Philadelphia has contracted with Bardissi Enterprises, LLC for the provision of a new VOIP Phone system. The agency has seen an increase in business and felt it needed a better phone system that would provide greater functionality that would allow their existing client base to have a quicker response time when calling in for services and afford perspective new clients the ability to reach their agents where ever they may be at the time, which will help them sign new business faster.

“By having this new phone technology, and the expert technical guidance of Bardissi Enterprises, my agency has seen a continued increase in business because my agents are accessible at all times and able to resolve client concerns faster, with greater accuracy as well as signing new business quicker as well”, stated Willie Manley, owner of the agency.

FREMONT, Calif., Aug. 6 /PRNewswire-FirstCall/ — AltiGen(R) Communications, Inc. , a leading provider of VoIP business telephone systems and unified communications solutions for small-to-medium businesses (SMBs), including companies with multiple distributed locations, partnered with Enabling Technologies Corporation, a leading Microsoft Exchange integrator, to provide Exchange messaging consulting services to AltiGen’s reseller channel and customer base.

“Through our partnership with Enabling, our end users and reseller channel now have an indispensible resource to assist in the planning and deployment of AltiGen VoIP Phone Systems with native Exchange 2007 integration,” said Jeff Kays, Vice President of Business Development at AltiGen.

“We are very excited about our partnership with AltiGen because it takes a best-of-breed IP Telephony solution and joins it with a best-of-breed Unified Communications solution from Microsoft. Enabling wants to be the go-to partner to bridge the gap between the two,” says Bill Vollerthum, President of Enabling Technologies Corp.

AltiGen Communications has support for version 5.0A has been extended to September 19, 2008; after this date AltiGen technical support will no longer be available for version 5.0A. AltiGen’s standard technical support policy states that support will be provided for the current version of the product and the immediately preceding version, for all customers on an AltiGen Service Plan.

In Septemeber 2008, AltiGen be releasing the new 6.0 version of the product. Based on AltiGen’s support policy, upon the release of 6.0, only versions 5.2 (which immediately precedes 6.0) and the 6.0 version would be supported. However, since AltiGen has been heavily investing in product development and enhancements, which has resulted in the release of several new versions in the past year, we are temporarily modifying our support policy to include three supported versions – 6.0, 5.2 and 5.1. We plan to continue to support 5.1 until March 20, 2009. In order for AltiGen to continue providing support to our Partners on behalf of your 5.0A (and earlier) customers, those customers must be running a currently supported version of the product. New licenses for 5.0A will also only be available via the product registration system until September 19, 2008. After that date, no new licenses can be registered for unsupported product versions; the customer must be on a currently supported version to add new licenses.

Jeremiah Fleming, President and COO of Altigen, notes the company’s excellent position with key converging trends in the market.

CLICK HERE TO SEE VIDEO

Houston, TX – July 9, 2008 – AltiGen® Communications, Inc. (NASDAQ: ATGN), a leading provider of VoIP business telephone systems and unified communications solutions for small-to-medium businesses (SMBs), including companies with multiple distributed locations, and SYNNEX Corporation (NYSE: SNX), a leading business process services company announce their intent to offer a complete Microsoft-based unified communications solution.

Through new product bundles, AltiGen and SYNNEX will offer a complete Microsoft-based unified communications solution consisting of AltiGen’s recently announced next generation unified communications solution MAX Communications Server 6.0 (MAXCS 6.0), Microsoft’s Exchange Server 2007, and Microsoft Windows Server running on Intel® based servers.

“Through AltiGen’s recently announced MAXCS 6.0, SYNNEX can now offer a complete Microsoft-based  unified communications solution to our SMB partners,” said Bob Stegner, Senior Vice President, Marketing, North America at SYNNEX Corporation. “With integration services available through SYNNEX, we provide convenient one stop shopping for preconfigured unified communications solutions and a compelling reason for companies to upgrade to Exchange Server 2007.”

AltiGen(R) Communications, Inc. (Nasdaq: ATGN), a leading provider of VoIP business telephone systems and unified communications solutions for small-to-medium businesses (SMBs), including companies with multiple distributed locations, announces the new software based MAX Communications Server 6.0 VoIP softswitch with native Microsoft Exchange 2007 Unified Messaging integration at the 2008 Microsoft Worldwide Partner Conference in Houston, Texas.

The MAX Communications Server (MAXCS) 6.0 is AltiGen’s next generation full-featured VoIP phone system and unified communications solution designed for businesses with support for up to 5,000 users. To increase scalability, the new VoIP switching architecture of MAXCS 6.0 utilizes standard Intel(R) based servers to handle all VoIP voice processing.

MAX Communications Server 6.0 key features and benefits include the following:

Fremont, CA – July 2, 2008 –AltiGen® Communications, Inc. (NASDAQ:ATGN), a leading provider of VoIP business phone systems and Unified Communications solutions for small-to-medium businesses (SMBs), including companies with multiple distributed locations, branch offices and call centers, will participate in the 2008 Microsoft Worldwide Partner Conference in Houston, Texas, July 7-10.  AltiGen is a silver-level conference sponsor and will demonstrate its 100 percent Microsoft-based VoIP business phone systems and Microsoft-based Unified Communications solution at booth # 619. 

“Our partnership with Microsoft is key to our mission to improve our customers’ businesses by delivering world class integrated IP business communications solutions that are feature rich, easy to use and affordable,” said Mike Plumer, AltiGen’s vice president of sales.  “AltiGen and Microsoft Unified Communications applications are complementary:  Microsoft offers IM, presence, and video/voice conferencing; AltiGen offers voice, call center technologies, audio conferencing, and VoIP telephones.  We continue to expand our offerings and plan to introduce our new Max Communications Server at the conference.”