Bardissi Enterprises: AltiGen Communications Announces End of Support for All Systems Running 5.1

Hatfield, PA, March 12, 2009

AltiGen Communications, Inc. (NASDAQ: ATGN), the leading provider of 100% Microsoft-based VoIP business phone systems and Unified Communications solutions announced today the availability of the MAX2000 Voice over IP (VoIP Phone System)

Overview
Support for 5.1 will end on March 20th, 2009.

Systems must be covered under an active service plan to be eligible for no-charge support.

Systems not covered under a Premier Service Plan can purchase after-hours emergency Hatfield, PA, March 12, 2009

AltiGen Communications, Inc. (NASDAQ: ATGN), the leading provider of 100% Microsoft-based VoIP business phone systems and Unified Communications solutions announced today the availability of the MAX2000 Voice over IP (VoIP Phone System)

Overview
Support for 5.1 will end on March 20th, 2009.

Systems must be covered under an active service plan to be eligible for no-charge support.

Systems not covered under a Premier Service Plan can purchase after-hours emergency

support.

Details
As of March 20th, 2009, AltiGen will no longer provide technical support for the AltiWare 5.1 release. We suggest all systems currently running 5.1 be upgraded to 5.2 or 6.0. Support will continue to be offered for supported upgrade paths.

In addition, starting March 20th, 2009, a hourly charge will apply for technical support on systems that are not covered under an active AltiGen service plan. This applies only to systems not covered by an active service plan.

If the system is not covered under an active AltiGen service plan, an hourly charge will now be assessed. Mote that your system must be running a supported release to be eligible for no-charge or fee-based technical support. As of March 20th, 2009, our supported releases are 5.2 and 6.0.

If the system is covered by an active service plan, our current policies and procedures apply. No additional charges will be assessed.

A new option is available for after-hours emergency support. Previously, only systems covered by a Premier Service Plan were eligible for after-hours support. Starting immediately,fee-based after-hours emergency support is available to systems covered under Software Assurance or a Standard Service Plan. An hourly charge will apply, with a 1-hour minimum. After the initial hour, additional 15-minute increments can be purchased.

If the system is covered by an active Premier Service Plan, our current policies and procedures apply. No additional charges will be assessed.

Term and Conditions
Support services are non-refundable and do not guarantee issue resolution. Upon first use of purchased time, that time will be associated with the case opened by AltiGen’s TSO staff.

It can be utilized for only that case, and will expire 30 days after first use. Unused purchased time will expire after 1 year. Only systems running a currently supported version are eligible for technical support. As of 3/20/2009, release 5.1 and all prior releases are unsupported.

15 minute increments are purchased as extensions to 1 hour blocks of time. A 1 hour block must be purchased first; after the hour is exhausted, 15 minute extensions can be applied.

In the case of afterhours support services, support is only available for system down or major loss of service issues.

About AltiGen Communications
AltiGen Communications, Inc. (NASDAQ: ATGN) is a leading provider of 100% Microsoft-based VoIP business phone systems and Unified Communications solutions. Having more than 10,000 customers around the world, AltiGen solutions are designed for high reliability, ease of use, seamless integration to Microsoft infrastructure technologies, and are built on a scalable, open standards platform. AltiGen’s worldwide headquarters is in Silicon Valley, California, with international operations based in Shanghai, China.

About Bardissi Enterprises
Bardissi Enterprises, LLC is a network solutions provider for the small medium business market. Bardissi services serveral vertical markets from private business to municipal clients. Bardissi also provided managed services in order to deliver multiple services under one annual contract in order to reduce cost yet provide premium services for thier clients. Bardissi Enterprises is an AltiGen Certified Partner. Bardissi ‘s main office is located in Hatfield, PA.