Bardissi Enterprises Blog

September, 2008

The Nationwide Insurance, Willie Manley Agency of Philadelphia has contracted with Bardissi Enterprises, LLC for the provision of a new VOIP Phone system. The agency has seen an increase in business and felt it needed a better phone system that would provide greater functionality that would allow their existing client base to have a quicker response time when calling in for services and afford perspective new clients the ability to reach their agents where ever they may be at the time, which will help them sign new business faster.

“By having this new phone technology, and the expert technical guidance of Bardissi Enterprises, my agency has seen a continued increase in business because my agents are accessible at all times and able to resolve client concerns faster, with greater accuracy as well as signing new business quicker as well”, stated Willie Manley, owner of the agency.

FREMONT, Calif., Aug. 6 /PRNewswire-FirstCall/ — AltiGen(R) Communications, Inc. , a leading provider of VoIP business telephone systems and unified communications solutions for small-to-medium businesses (SMBs), including companies with multiple distributed locations, partnered with Enabling Technologies Corporation, a leading Microsoft Exchange integrator, to provide Exchange messaging consulting services to AltiGen’s reseller channel and customer base.

“Through our partnership with Enabling, our end users and reseller channel now have an indispensible resource to assist in the planning and deployment of AltiGen VoIP Phone Systems with native Exchange 2007 integration,” said Jeff Kays, Vice President of Business Development at AltiGen.

“We are very excited about our partnership with AltiGen because it takes a best-of-breed IP Telephony solution and joins it with a best-of-breed Unified Communications solution from Microsoft. Enabling wants to be the go-to partner to bridge the gap between the two,” says Bill Vollerthum, President of Enabling Technologies Corp.

AltiGen Communications has support for version 5.0A has been extended to September 19, 2008; after this date AltiGen technical support will no longer be available for version 5.0A. AltiGen’s standard technical support policy states that support will be provided for the current version of the product and the immediately preceding version, for all customers on an AltiGen Service Plan.

In Septemeber 2008, AltiGen be releasing the new 6.0 version of the product. Based on AltiGen’s support policy, upon the release of 6.0, only versions 5.2 (which immediately precedes 6.0) and the 6.0 version would be supported. However, since AltiGen has been heavily investing in product development and enhancements, which has resulted in the release of several new versions in the past year, we are temporarily modifying our support policy to include three supported versions – 6.0, 5.2 and 5.1. We plan to continue to support 5.1 until March 20, 2009. In order for AltiGen to continue providing support to our Partners on behalf of your 5.0A (and earlier) customers, those customers must be running a currently supported version of the product. New licenses for 5.0A will also only be available via the product registration system until September 19, 2008. After that date, no new licenses can be registered for unsupported product versions; the customer must be on a currently supported version to add new licenses.

Jeremiah Fleming, President and COO of Altigen, notes the company’s excellent position with key converging trends in the market.

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Houston, TX – July 9, 2008 – AltiGen® Communications, Inc. (NASDAQ: ATGN), a leading provider of VoIP business telephone systems and unified communications solutions for small-to-medium businesses (SMBs), including companies with multiple distributed locations, and SYNNEX Corporation (NYSE: SNX), a leading business process services company announce their intent to offer a complete Microsoft-based unified communications solution.

Through new product bundles, AltiGen and SYNNEX will offer a complete Microsoft-based unified communications solution consisting of AltiGen’s recently announced next generation unified communications solution MAX Communications Server 6.0 (MAXCS 6.0), Microsoft’s Exchange Server 2007, and Microsoft Windows Server running on Intel® based servers.

“Through AltiGen’s recently announced MAXCS 6.0, SYNNEX can now offer a complete Microsoft-based  unified communications solution to our SMB partners,” said Bob Stegner, Senior Vice President, Marketing, North America at SYNNEX Corporation. “With integration services available through SYNNEX, we provide convenient one stop shopping for preconfigured unified communications solutions and a compelling reason for companies to upgrade to Exchange Server 2007.”

AltiGen(R) Communications, Inc. (Nasdaq: ATGN), a leading provider of VoIP business telephone systems and unified communications solutions for small-to-medium businesses (SMBs), including companies with multiple distributed locations, announces the new software based MAX Communications Server 6.0 VoIP softswitch with native Microsoft Exchange 2007 Unified Messaging integration at the 2008 Microsoft Worldwide Partner Conference in Houston, Texas.

The MAX Communications Server (MAXCS) 6.0 is AltiGen’s next generation full-featured VoIP phone system and unified communications solution designed for businesses with support for up to 5,000 users. To increase scalability, the new VoIP switching architecture of MAXCS 6.0 utilizes standard Intel(R) based servers to handle all VoIP voice processing.

MAX Communications Server 6.0 key features and benefits include the following:

Fremont, CA – July 2, 2008 –AltiGen® Communications, Inc. (NASDAQ:ATGN), a leading provider of VoIP business phone systems and Unified Communications solutions for small-to-medium businesses (SMBs), including companies with multiple distributed locations, branch offices and call centers, will participate in the 2008 Microsoft Worldwide Partner Conference in Houston, Texas, July 7-10.  AltiGen is a silver-level conference sponsor and will demonstrate its 100 percent Microsoft-based VoIP business phone systems and Microsoft-based Unified Communications solution at booth # 619. 

“Our partnership with Microsoft is key to our mission to improve our customers’ businesses by delivering world class integrated IP business communications solutions that are feature rich, easy to use and affordable,” said Mike Plumer, AltiGen’s vice president of sales.  “AltiGen and Microsoft Unified Communications applications are complementary:  Microsoft offers IM, presence, and video/voice conferencing; AltiGen offers voice, call center technologies, audio conferencing, and VoIP telephones.  We continue to expand our offerings and plan to introduce our new Max Communications Server at the conference.”

Fremont, CA, June 3, 2008 — AltiGen® Communications, Inc. (NASDAQ:ATGN), a leading provider of VoIP business phone systems and Unified Communications solutions for small-to-medium businesses (SMBs), including companies with multiple distributed locations, branch offices and call centers, named Jeff Kays as vice president of business development. Mr. Kays’ primary focus will be to accelerate growth of AltiGen’s strategic business initiatives through aggressive reseller recruiting and partner channel expansion. He will also be responsible for the company’s distribution, strategic alliance, product and marketing partners and programs.

“For the past year AltiGen has been aggressively pursuing a multi-faceted growth strategy,” said Jeremiah Fleming, AltiGen’s president and chief operating officer. “Jeff’s strong focus on new business development, extensive channel experience and demonstrated ability to drive business growth will play a key role in helping AltiGen achieve the goals we’ve established in our growth plan.”

Avaya’s Former SVP of Global Alliances and Channel Development to

help Jenne expand into SMB and enterprise global markets

May 20, 2008, Avon, Ohio

. Jenne Distributors, a leading value-added supplier of communication

products and solutions to the global telecom industry, is pleased to announce the appointment of

David P. Johnson as president and chief executive officer. Johnson joined Jenne on May 19,

2008, when Rose Jenne, current CEO, assumed the role of chairman.

Johnson, age 48, joins Jenne after leaving his post as Avaya’s Senior Vice President of Global

Alliances and Channel Development and a member of Avaya’s Executive Council. There he was

accountable for accelerating Avaya’s penetration of existing channels while building relationships

with new channels, such as technology partners, and multiple types of indirect channel partners,

including distributors, resellers, VARs, ISVs, Service Providers and Systems Integrators. Johnson

also was responsible for managing Avaya’s top global alliances, including systems integrator and

AltiGen has discovered that there are issues in using MultiTech CallFinder Cellular Gateway with AltiServ. You should hold off on using this MultiTech solution with AltiServ until further notice.

DTMF recognition issues have been reported in the field.

This is an issue that must be resolved by MultiTech; a fix cannot be implemented within AltiWare.

Please do not implement the MultiTech CallFinder until further notice from AltiGen.

For companies that want to handle fax calls among different AltiWare systems, AltiGen recommends using the MultiVOIP® Voice/Fax Over IP Gateway, model MVP 130, in conjunction with AltiServ systems.

Join us for a Webinar on May 15

WatchGuard is pleased to announce the availability of WatchGuard System Manager 10.1, Fireware and Fireware Pro 10.1 for Firebox X Core and Firebox X Peak, and Firebox X Edge models. The v10.1 release builds on the features in the v10.0 release, and adds support for three new languages. In addition to English, you can install a French, Japanese, or Simplified Chinese language pack and use our new localized user interface in any of these three languages. Note that data input must still be made using standard ASCII characters and any data returned from the (English) operating system (e.g. log data) is displayed in English only.

There are important things to understand before you get started using version 10.1; it also contains a number of bug fixes for issues reported by WatchGuard customers. Please refer to the Release Notes for a list of known and resolved issues.

Does this Release Pertain to Me?

Download, test and install this release if you are experiencing one of the resolved bugs listed in the Release Notes, or if you need a localized product in Chinese, French, or Japanese.

Altigen has announced that due to technology evelution that they are unable to produce any more 1G-series chassis.

There are only a handful left for use in upgrades and new deals remaining. There is NO replacement for the 1G available and no more can or will be produced.

As a final note, any deals successfully closed with 1G chassis after the 1G-series inventory is exhausted can only be remedied by the AltiGen dealer directly. AltiGen will be unable to provide relief on this matter after the fact.

Did you know that your AltiGen phone system can be field updated with the latest hardware and software? 

For a limited time, enjoy big savings on AltiGen hardware and software solutions.  See below to learn how.

Top 5 Reasons to Update your AltiGen Business Phone System:

• Prolong the Life of your Phone System
• Extend the Warranty of your System Hardware
• Bring out of Warranty hardware back into Warranty
• Receive the latest version of Software, with many New Phone System Features 
• Take advantage of New More Powerful, Feature Rich IP Phones
• Click to Learn More…

Did you know that your existing AltiGen phone system can be migrated to VoIP?For a limited time AltiGen customers can migrate to Voice over IP and receive unprecendented savings. See below to learn how…Top 5 benefits of an AltiGen VoIP Business Phone System:

Altigen Communications has released AltiWare Version 5.2 for ACM and ACC. Please consult your Altigen dealer for this upgrade. You must be on Software Assurance to recieve this upgrade.

Fremont, California, January 22, 2008 — AltiGen® Communications, Inc. (NASDAQ: ATGN), a leading provider of VoIP business phone systems and Unified Communications solutions for small-to-medium businesses (SMBs), including companies with multiple distributed locations, branch offices and call centers, has entered into a distribution agreement with Techland Group, a leading distributor of computer and communications products and services in the United Kingdom.

“We are extremely pleased to have Techland as our distribution partner in the UK,” said AltiGen President and COO Jeremiah Fleming. “Techland brings a wealth of VoIP knowledge to the table and is ideally suited to recruit, train and develop UK reseller partners. With the local presence and VoIP expertise that Techland offers, we believe AltiGen will begin to realize a new revenue stream during 2008.”

“We are excited to offer AltiGen’s industry-leading VoIP and Unified Communications products,” said Anurag Patel, CEO of Techland Group. “AltiGen has the right products and price points to give resellers a competitive edge in the growing VoIP market. Its focus on delivering a complete business communications solution is exactly what is needed in the UK SMB market.“

Techland Group will offer AltiGen’s complete line of VoIP business phone systems to its reseller channel, including branch office, enterprise and call center solutions. In addition, Techland will offer its channel partners specialized sales and technical training in order to quickly ramp-up and support new AltiGen resellers.

About Techland Group