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Bardissi Enterprises Blog

Bardissi Enterprises has been serving the Hatfield area since 2000, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

AltiGen Enterprise Manager Licensesing Changes: Grace Period Expiring 5/31/08

The release of AltiWare 5.2 introduced new licensing requirements for Enterprise Manager.

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AltiGen & VoSKY Partner to Deliver Advanced Skype-Enabled VoIP Call Center Solution for Businesses

New Skype-Based Applications Enhance Call Center Deployment Flexibility & Reduce Costs

FREMONT, Calif. and SUNNYVALE, Calif.,  — AltiGen Communications, Inc. and VoSKY today announced a partnership bringing advanced Skype-based applications and cost savings to AltiGen’s Voice over Internet Protocol (VoIP) solutions for call centers. The addition of the VoSKY Exchange VoIP application gateway to AltiGen’s complete line of VoIP Phone Systems will equip call centers with a new remote agent, Web Click2Call, VoIP trunking and global direct inward dial (DID) functionality utilizing Skype, the world’s largest VoIP network.

“This partnership adds a series of industry-first features to our VoIP call center platform that will give our customers useful new call handling abilities as well as further lower their telecom costs,” said Jeremiah Fleming, AltiGen president and COO. “The ability of VoSKY Exchange to route Skype calls through our VoIP business phone system marks yet another milestone in our efforts to deliver innovative new business solutions for the VoIP era.”

VoSKY Exchange is a Skype-certified plug-and-play rackmount appliance that adds enhanced Skype-based VoIP applications as well as Skype trunks to AltiGen’s complete line of VoIP Phone Systems through analog FXS ports, eliminating the need to use PCs or headsets for Skype calls. When deployed as part of an AltiGen call center solution, VoSKY Exchange offers four key enhancements to AltiGen’s robust call routing and management capabilities. These include:

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AltiGen Communications Launches Financing Unit

- Forms private-label financing program with US Express Leasing -
 - Provides competitive lease structures and personal service for AltiGen customers -


Fremont, CA – February 4, 2008 –AltiGen® Communications, Inc. (NASDAQ: ATGN), a leading provider of VoIP business phone systems and Unified Communications solutions for small-to-medium businesses (SMBs), including companies with multiple distributed locations, formed AltiGen Communications Finance (ACF) with US Express Leasing (USXL), based in Parsippany, NJ. Under the terms of the exclusive financing arrangement, USXL will provide monthly payment financing for AltiGen customers, and both companies will jointly market the new program.  ACF offers innovative, flexible lease and financing options, making it easy for customers to acquire the full range of AltiGen products, including third-party networking and IT equipment, software and services. ACF will be operated and supported by USXL’s world-class lease processing systems and telecom finance team.Mike Plumer, vice president of sales for AltiGen Communications, commented, “Our resellers can now offer customers one point of contact to deliver a total solution: equipment, services, and financing in one package under the AltiGen brand. By providing this new financing avenue to our resellers, we are making it easier for small and medium businesses to purchase our high reliability VoIP phone systems and our comprehensive Standard and Premier Service Plans. USXL is a long time preferred leasing partner and this expanded relationship supports our ability to drive sales and substantially enhance our offerings. We will work closely with USXL to align our marketing efforts and maximize client satisfaction.”“As one of the fastest growing providers of leasing products to manufacturers and resellers of telephony products, USXL is proud to have the opportunity to expand our long relationship with AltiGen and help AltiGen’s resellers deliver a one-stop-shop solution to AltiGen’s VoIP customers,” said Patrick von Tscharner, Program Relationship Manager for USXL. “With our best-in-class lease processing capabilities, dedicated resources and in-depth expertise in the telephony marketplace, we are well positioned to support AltiGen in achieving its goals.”

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New information on Altigen’s Extended Warranty program

Product Eligibility Requirements for the Extended Warranty Program

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Press Release : AltiGen Signs Jenne Distributors as a New Distribution Partner

AltiGen Communications, Inc. will be issuing a press release announcing our new partnership with Jenne Distributors on Monday, Novemember 19th.“Our agreement with a premier master distributor accelerates our effort to drive revenue through broader distribution,” said AltiGen President and COO Jeremiah Fleming. “Jenne brings a technically knowledgeable inside sales team, a national field sales force, skilled technical support and the ability to offer superior technical training to thousands of resellers via Jenne University, coupled with state-of-the-art distribution and stocking facilities. We are very excited about our relationship and believe it will begin to significantly contribute to revenue in 2008.”

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Everyday Edisons Finds Success With AltiGen’s VoIP Phone System

FREMONT, Calif., June 27 PRNewswire-FirstCallAltiGen(R) Communications, Inc. (Nasdaq: ATGN) a leader and market innovator in VoIP business phone systems and call center solutions is pleased to announce that Everyday Edisons, a reality based television show airing on Public Broadcast System (PBS) television, has selected AltiGen‘s MAX1000 VoIP phone system to provide communication services on and off the camera.

Everyday Edisons, a Bouncing Brain production, documents the development process of 14 inventions and the parallel stories of the people who invented them. Selected from thousands of innovative entries, cameras follow the 14 Everyday Edisons as they learn how their extraordinary ideas are taken from a sketch on a napkin to the store shelf. The inventors provide the idea and the show provides a SWAT team of experts to help them commercialize and market that product idea.

Looking for a VoIP phone system to run the production office and to participate on the show, the producers chose AltiGen‘s MAX1000 phone system because they needed a simple to manage, reliable system that offered call center capabilities, a rich feature set of mobility options and the ability to dynamically scale quickly.

“As an inventor’s product ramps up on the show, we needed the ability to quickly and efficiently allocate phone system resources”, said Everyday Edisons’ Creator & Executive Producer
Louis Foreman. “The ability to add additional call center workgroups and to dynamically assign agents on the fly as a product is ramped up is critical to the success of a particular invention.”

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The MAX1000 VoIP Phone System a Single-Box Solution

AltiGen Communications announces the availability of the MAX1000 Voice over IP (VoIP) phone system.

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Bandwidth.com Partners with AltiGen to Offer True SIP Unified Communications Solutions to Small and Medium Business

Bundled Solution Allows VARs the Ability to Provide Cost Effective, Complete Portfolio of VoIP systems and service certified for Interoperability


CARY, NC – June 18, 2007 – Bandwidth.com, a leading nationwide provider of complete business communications solutions, today announced that it has partnered with AltiGen, a leading provider of SIP Unified Communications platforms, to deliver complete end to end VoIP services and systems affordable to Small Medium Business. This alliance bundles the AltiGen Communications Max 1000 all-in-one SIP platform with Bandwidth.com SIP Trunking. By combining reliable SIP services and feature rich VoIP systems, the product will enable both AltiGen and Bandwidth.com VARs to differentiate their offering from other CPE solutions that lack capabilities, are complex to install, and pricey. The goal of the alliance is to be among the only partners in the industry to offer SIP solutions that have been certified for security and interoperability. In addition, the bundled solution will enable SMB end users to realize the SIP promise: the productivity benefits of unified communications with true cost savings with end-to-end VoIP services.

“The decision to partner with Bandwidth.com and bundle their SIP Trunking services with our Unified Communications equipment proves our commitment to providing our customers and VARs with a more complete, cost-effective, simple to deploy, all-in-one VoIP solution that competes head-to-head with Tier 1 vendors such as Cisco and Avaya,” said Jerry Fleming, President and COO of AltiGen. “Not only does Bandwidth.com’s SIP Trunking offer a dynamic value proposition due to its ability to extend IP communications from the LAN to the WAN, but it is an extremely low cost replacement for traditional phone lines. We think this is makes our solution very attractive both to our VAR partners and ultimately the end-users.”

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Bardissi Partners With Alitgen Communications, Inc. to Provide VoIP

PRESS RELEASE

June, 2007

Bardissi Enterprises, LLC has formally partnered with Altigen Communications and is now the tri-state distributer and installer of Altigens VOIP (voice over internet protocol) business phone systems.As stated by George Bardissi, President of Bardissi Enterprises, “VOIP is the new direction in business phone systems that give businesses the ability to have a phone system that is integrated with their computer network infrastructure”.

 This new system will help businesses Manage their Own Phone System…Provide mobility in being able to bring their office extension with them anywhere…Link company locations seamlessly together…Monitor Phone Interaction Between Customers and Employees…Create ease of use and management of the system…Provide on Screen Call Management…Give detailed Call Reporting and Activity Logs and it’s built for any kind of business even Call Centers. With the addition of this new technology, to our ever expanding compliment of services, Bardissi Enterprises will continue to keep our clients, existing and new, consistently moving forward in the realm of new technology which will help them to experience new and exciting growth, stated Andino R. Ward, V.P. of Marketing & Operations for Bardissi Enterprises. 

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