Notice from Dell Sonicwall
On May 8th, we announced that Dell was preparing to transition the TZ 210 Series to the End of Support (EOS) phase of the product lifecycle as outlined on the Product Lifecycle page of the Dell SonicWALL website. After further consideration, we have extended the TZ 210 lifecycle for another 12 months.
Therefore, the last date to purchase a 1-year support contract for the TZ 210 will now be May 31, 2015. End of Support for the TZ 210 will now begin on June 1, 2016. As of this date, Dell will no longer accept phone calls, emails or web-based inquiries for technical assistance on this product related to new support cases.
In 2013, Dell SonicWALL announced a new product lifecycle structure that extended the Limited Retirement Mode (LRM) phase from one year to three, giving customers additional support options for older security appliances. While this policy does not apply retroactively to products already in a late stage product lifecycle, we have determined that closer alignment with the new policy is possible for TZ 100, TZ 200 and TZ 210 Series firewalls. Dell SonicWALL has always reserved the right to adjust these dates without notice, however at this time we have no plans to extend LRM or EOS dates on any other products.
