- Software Assurance, Extended System Warranty and Technical Support Programs to Drive Long-term Customer Relationships -
Fremont, CA – January 29, 2008 – AltiGen® Communications, Inc. (NASDAQ: ATGN), a leading provider of VoIP business phone systems and Unified Communications solutions for small-to-medium businesses (SMBs), including companies with multiple distributed locations, branch offices and call centers, has introduced two new Service Plans: Standard and Premier.Jerry Fleming, president and COO of AltiGen, stated, “Based on the high acceptance of our Software Assurance Program announced last year, we’ve introduced two new comprehensive Service Plans. These programs are designed to ensure that our customers always have the latest technology in order to maximize the benefits of their AltiGen VoIP phone systems – while further allowing AltiGen to increase ties with our customers to drive long-term, mutually beneficial, business relationships.”
AltiGen’s Service Plan Overview:
- SOFTWARE ASSURANCE PLAN – provides customers with ongoing software updates, upgrades and enhancements developed by AltiGen.
- STANDARD SERVICE PLAN – provides customers with Software Assurance, plus extended warranty and depot repair on AltiGen servers and telephony boards.
- PREMIER SERVICE PLAN – provides customers with all of the benefits of the Standard Service Plan, plus expands the hardware warranty coverage to include Advance Replacement of AltiGen servers and telephony boards.
